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Helpful
Website Links: |
www.anthem.com (NH, ME, CT)
www.bcbsma.com (BlueCross
BlueShield of MA)
www.bcbsri.com (BlueCross
Blueshield of Rhode Island)
www.bcbsvt.com (BlueCross
Blueshield of Vermont)
www.mass.gov (Employee Health Insurance Responsibility Disclosure)
Additional Links:
www.webmdhealth.com (How
healthy are you? Take WebMD's Health Assessment)
Long Term Care Insurance -
Over the next 25 years, one of the largest social crises
we will face will be the rising cost of long term care. As
such, many high-net worth individuals and corporate entities have
expressed growing interest in long term care insurance as both a
wealth-preservation tool and executive perk. To learn more
about long term care insurance, please visit Brokers' Service
Marketing Group at
www.bsmg.net.
Helpful Member Information: |
|
|
Anthem Blue Cross & Blue Shield / Member
Services |
|
1-800-327-9232
|
| Press
1 to speak to a NEAD-Dedicated Customer Service Rep |
| |
|
- To
request ID Cards
- To
ask questions relative to Benefits and Claims
- To
change Primary Care Physician (PCP)
|
| Anthem
Prescription Management |
| 1-800-455-5949 |
| Call: |
- To
request ID Cards
- To
ask general prescription questions
- To
utilize the mail order RX Program ($10/25/40 co-pay for three
month
supply)
|
|
Anthem
Employee Assistance Program |
| 1-800-865-1044 |
|
Confidential help is available 24 hours a day. Call
and speak to an experienced case manager anytime for help with: |
-
Marriage and Family Concerns
-
Stress
-
Alcoholism / Drug Abuse
-
Legal and Financial Matters
|
Anthem Behavioral Health
(Mental Health/Substance Abuse) |
| 1-800-441-6613 |
| Call: |
- To
obtain pre-certification (necessary for all treatment)
- To
find a qualified provider in your area
- To
speak with certified psychiatric nurses and social workers
|
| General
Information |
- A
referral id required for all non primary care physician (specialist)
visits
- You
must contact your PCP within 48 hours of an emergency room visit
- When
visiting an In-Network Provider, patient is only responsible for
office co-pay (There should be no balance billing from the Provider),
assuming a referral is obtained if services are rendered by a
provider other than the patient's PCP.
- The
patient is not responsible for any bills received for anesthesia,
radiology, or pathology if incurred in conjunction with an in-network
hospitalization. Most times the company billing for those charges
has not been notified of your coverage. If bills are received,
contact your provider with your ID number and ask them to submit
to Blue Cross.
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