You have full access to KGA's Work Life website www.kgreer.com. On the home page, choose Member Login type nead for user ID adn 9557 for password.
WHAT IS THE EMPLOYEE ASSISTANCE PROGRAM (EAP) ?
The EAP is a free, confidential program designed to help you with your personal or work life balance issues. Your employer is paying for the EAP services for your health and well-being. The program offers confidential, short-term counseling, resources, consultation, and referrals for your work life balance issues. The EAP will help with almost any personal concern. Any problem that might distract you at work would be appropriate for the EAP.
TYPES OF SERVICES INCLUDED IN THE EAP
Stress Reduction- Assessment of stress, burnout, and mental health issues
Crisis Counseling- Immediate intervention including suicide and violence prevention
Short-term Counseling- Problem solving oriented for all types of issues including individual and family situations
Career Assessment- Interest testing and career exploration services
Child Care Resources- Research and referral for all types of child care needs
Elder Care Resources- Research and referral to meet the needs of your elders
Legal Assistance- Legal consultation and/or referral for most legal issues
Financial Consultation- Help with money management for most financial concerns
Nutrition Consultation- Telephone consultation with nutritionists and dieticians
Work Life Resources- Research and referral to convenience services to help with balancing
WHAT HAPPENS WHEN I CALL THE EAP ?
Accessing the EAP is easy. Simply call the EAP at 1-800-648-9557. A counselor will be available to speak to you 24 hours a day, 7 days a week. The EAP counselor will gather some information, evaluate your needs, and suggest a possible plan of action. All you have to do is make the first call.
OTHER THAN CALLING, HOW ELSE CAN I ACCESS THE EAP?
You have full access to KGA’s Work Life website www.kgreer.com. The site contains a LIVE CHAT button which connects you real-time via the internet to a Counselor between 9am – 5pm Monday through Friday. You may also send a confidential email to the EAP at info@kgreer.com. Your email will be responded to within 48 hours.
WHAT HAPPENS NEXT ?
The EAP provides short-term counseling, useful for helping you resolve many types of personal problems. In some cases, more in-depth counseling, support groups, self-help programs, or other resources may be necessary. The EAP counselor will help you find the right resources to address your specific problem and will refer you to helpful services beyond the EAP.
WHAT ABOUT RESOURCES OTHER THAN COUNSELING ?
The EAP has a variety of professionals available to locate resources to help you free yourself from personal worries at work. Locating day care resources, help for elders, and convenience services are all examples of how the EAP can assist you with work life balance issues. The EAP also provides wellness publications for you and your loved ones.